diff --git a/app/keystore.py b/app/keystore.py
index ad5ed28..7dd5321 100644
--- a/app/keystore.py
+++ b/app/keystore.py
@@ -19,9 +19,9 @@ if TYPE_CHECKING:
 logger = logging.getLogger(__name__)
 
 NO_EVENT_RECEIVED_GUIDANCE = (
-    "Radio command channel is unresponsive (no_event_received). Possible causes: "
-    "incompatible firmware for the meshcore_py command interface; or another "
-    "serial/TCP/BLE connectivity error. The app cannot proceed because it cannot "
+    "Radio command channel is unresponsive (no_event_received). Ensure that your firmware is not "
+    "incompatible, outdated, or wrong-mode (e.g. repeater, not client), and that"
+    "serial/TCP/BLE connectivity is successful (try another app and see if that one works?). The app cannot proceed because it cannot "
     "issue commands to the radio."
 )