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Unable to view users - 403 on user_list_backend.php #693

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opened 2026-10-05 00:12:04 +02:00 by adam · 3 comments
adam commented 2026-10-05 00:12:04 +02:00
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Hi. I just setup a no piwigo gallery and am trying to create a new user. When browsing the Users, Manage, page, though, I get this error message:

DataTables warning: table id=userList - Ajax error. For more information about this error, please see http://datatables.net/tn/7

Tried creating a user anyway and that part actually worked (I can see the new user record in the database and login as that user), but I still get that error every time I try to view the Users, Manage page, and thus I'm unable to view or manage the user.

I checked the server logs and found that I"m getting a 403 when trying to POST to admin/user_list_backend.php:

[30/Aug/2017:03:04:29 -0500] "POST /photos/admin/user_list_backend.php HTTP/1.1" 403 243 "https://www.website.net/photos/admin.php?page=user_list"

I loaded Firebug in Firefox and can see the 403, but I can't find any extra insight into what's causing it. Pasting a screenshot that shows the headers for both admin.php?page=user_list as well as the follow-up request to admin/user_list_backend.php in the hope it may show you something useful.

image

Any idea what may be causing this? or what I can do to troubleshoot further? This is my first piwigo instance, so I don't have have another instance to compare against.

For reference, this is running under apache 2.4.27 w/ PHP 7.0.21 on a Linux host. Happy to provide more details if it will help.

Thanks.

Hi. I just setup a no piwigo gallery and am trying to create a new user. When browsing the Users, Manage, page, though, I get this error message: `DataTables warning: table id=userList - Ajax error. For more information about this error, please see http://datatables.net/tn/7` Tried creating a user anyway and that part actually worked (I can see the new user record in the database and login as that user), but I still get that error every time I try to view the Users, Manage page, and thus I'm unable to view or manage the user. I checked the server logs and found that I"m getting a 403 when trying to POST to admin/user_list_backend.php: `[30/Aug/2017:03:04:29 -0500] "POST /photos/admin/user_list_backend.php HTTP/1.1" 403 243 "https://www.website.net/photos/admin.php?page=user_list"` I loaded Firebug in Firefox and can see the 403, but I can't find any extra insight into what's causing it. Pasting a screenshot that shows the headers for both admin.php?page=user_list as well as the follow-up request to admin/user_list_backend.php in the hope it may show you something useful. ![image](https://user-images.githubusercontent.com/8563706/29862115-3445e72e-8d31-11e7-9f25-7c215c523128.png) Any idea what may be causing this? or what I can do to troubleshoot further? This is my first piwigo instance, so I don't have have another instance to compare against. For reference, this is running under apache 2.4.27 w/ PHP 7.0.21 on a Linux host. Happy to provide more details if it will help. Thanks. <!-- github-sync-id:253915234 -->
adam closed this issue 2026-10-05 00:12:05 +02:00
adam commented 2026-10-05 00:12:05 +02:00
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Also seeing this issue. Just upgraded from 2.6.x (Cant remember exact version)
Piwigo 2.9.1
Operating system: Linux
PHP: 5.5.38 (Show info) [2017-10-02 21:18:00]
MySQL: 5.5.57-0+deb7u1-log [2017-10-02 21:18:00]
Graphics Library: External ImageMagick 6.8.9-9

Also seeing this issue. Just upgraded from 2.6.x (Cant remember exact version) Piwigo 2.9.1 Operating system: Linux PHP: 5.5.38 (Show info) [2017-10-02 21:18:00] MySQL: 5.5.57-0+deb7u1-log [2017-10-02 21:18:00] Graphics Library: External ImageMagick 6.8.9-9 <!-- github-comment-id:333711363 -->
adam commented 2026-10-05 00:12:06 +02:00
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Also seeing this issue, without the opportunity to add users.
Piwigo 2.9.3
Arch Linux
PHP 7.2.3

Also seeing this issue, without the opportunity to add users. Piwigo 2.9.3 Arch Linux PHP 7.2.3 <!-- github-comment-id:377885361 -->
adam commented 2026-10-05 00:12:07 +02:00
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I ran into this too. Presumably this behavior is influenced by some server configuration options; otherwise, Piwigo would be totally unusable for just about everybody. I was able to fix it with the commits in PR #866 - I suppose there might be some other bug that is causing similar behavior, but those changes at least fix the bugs I ran into.

I ran into this too. Presumably this behavior is influenced by some server configuration options; otherwise, Piwigo would be totally unusable for just about everybody. I was able to fix it with the commits in PR #866 - I suppose there might be some other bug that is causing similar behavior, but those changes at least fix the bugs I ran into. <!-- github-comment-id:386939660 -->
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Reference: adam/Piwigo#693